Accessible Eagle

Inclusivity and Free Rides for Carers

At Arthurs Seat Eagle, we are dedicated to ensuring that everyone can enjoy the breathtaking views and unforgettable experiences we offer. We strive to create an environment that is welcoming, inclusive, and accessible to all guests, regardless of their mobility or other needs. Carers and companions holding valid Carer or Companion Cards ride for free, ensuring that everyone can fully participate in the adventure. For additional details, please see here.

Accessibility Features

We are committed to providing a comfortable and accessible experience for all our visitors. Our accessibility features include:
 

Slow-Moving Gondolas: Our gondolas are designed to move slowly in the stations, allowing easy, level access for wheelchairs, walkers, prams, and strollers. Please note that gondola doors open to 80cm, so double prams or oversized wheelchairs may not fit.

Enclosed Gondolas: For added comfort, especially in colder weather, we offer enclosed gondolas.

Accessible Parking: We offer level, accessible parking at both the Base and Summit Stations, with additional spaces available at the base. There is also designated parking for mobility scooters at the Base Station, though mobility scooters cannot be accommodated inside the gondola cabins.

Ramped Access: Both the Summit and Base Stations are equipped with ramped access throughout, ensuring ease of movement.

Accessible Outdoor Deck: Our outdoor decked area is designed to be fully accessible, allowing everyone to enjoy the stunning views.

Large Print, High Contrast Menus: Our cafe has menus available in large print and high contrast, which they can supply on request.

Large Print, High Contrast Menus: We provide accessible toilets and a Changing Places facility, offering enhanced amenities for guests with specific needs. For more information about this facility, please visit the Changing Places website.

Catering to Diverse Needs

At Arthurs Seat Eagle, we recognize that diversity extends beyond physical accessibility, and we are committed to accommodating the unique needs of all our guests. Our goal is to ensure that everyone can fully enjoy the beauty and experiences we offer, regardless of individual requirements.

Staff Assistance: Our friendly staff are always ready to assist with boarding and disembarking, ensuring a smooth and stress-free experience.
 

Support for Anxiety and Sensory Needs: We understand that some guests may experience fear of heights, anxiety, or sensory sensitivities. Our supportive staff can provide reassurance and even accompany guests who may feel apprehensive.

Services for Seniors Groups: We offer tailored services, group rates, and dedicated facilities to accommodate seniors’ groups, ensuring a comfortable and enjoyable visit.

Family-Friendly Amenities: Families are well catered for with designated pram spaces, nutritious food options, entertainment for kids, and private breastfeeding areas for mothers.
 
Cultural Inclusivity: We strive to meet the needs of guests from diverse cultural backgrounds by offering multilingual information, translation services, culturally specific amenities such as Asian toilets, and a variety of food options.
 

Dietary Accommodations: Our menu includes gluten-free, vegetarian, and vegan options. We are happy to accommodate other dietary needs with advance notice. We are dedicated to making every visitor’s experience at Arthurs Seat Eagle as comfortable, inclusive, and enjoyable as possible. We are committed to continuously improving our services to ensure that all guests feel welcome and valued at Arthurs Seat Eagle.

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